L
In-House Services
On-site deployment and integration for Central Indiana owners. We come to the shop.
We Come To The Shop
Some things are faster on-site. Wiring the receptionist into your actual phone system. Training the field crew on the talk-to-type report writer. Setting up card processing on the truck. Swapping you off the clunky software you hate and onto a system that fits how you actually work.
Central Indiana gets on-site. Bloomington, Columbus, Indianapolis, and the surrounding 100-mile radius. We're in your bay, your back office, or your driveway for as long as it takes to stand the system up — then we leave it running and you stop having to think about it.
Direct Collaboration
Work directly with our specialists in your environment for more effective communication and faster problem-solving.
Seamless Integration
Our team integrates with your existing workflows and systems, minimizing disruption while maximizing impact.
Knowledge Transfer
We train your team throughout the process, ensuring they can maintain and evolve the solutions after our engagement.
Our specialists work directly with your team at your location for maximum effectiveness.
What On-Site Actually Means
Four ways we show up in person when showing up in person is the fastest path to live.
Knowledge Capture Workshops
Structured on-site sessions led by our specialists to identify, document, and digitize critical institutional knowledge from your key team members.
- Expert facilitation techniques
- Multi-modal knowledge capture
- Prioritization frameworks
- Digital preservation methods
Typical Duration: 1-2 weeks on-site
Schedule Workshop
AI Implementation Team
A dedicated team of AI specialists who work on-site at your location to design, develop, and deploy custom AI knowledge solutions.
- Technical architecture design
- Custom AI model development
- System integration
- User interface development
Typical Duration: 4-12 weeks on-site
Request Implementation Team
On-Site Training & Enablement
Comprehensive training programs delivered at your facility to ensure your team can effectively use, maintain, and evolve your AI knowledge systems.
- User training workshops
- Administrator certification
- Train-the-trainer programs
- Best practice implementation
Typical Duration: 1-3 weeks on-site
Plan Training Program
Embedded AI Specialist
A dedicated LEGACY AI specialist works as part of your team at your location, providing ongoing expertise and guidance.
- Day-to-day technical guidance
- Strategy development support
- Implementation oversight
- Team capability building
Typical Duration: 3-12 months on-site
Request Embedded SpecialistOur In-House Service Approach
A structured methodology for successful on-site engagements.
1
Pre-Engagement Planning
Before arriving on-site, we work with your team remotely to understand your environment, establish clear objectives, and create a detailed work plan to maximize our time together.
2
On-Site Discovery
Our team conducts in-depth interviews, workshops, and system analyses at your facility to gain a comprehensive understanding of your knowledge assets and challenges.
3
Solution Design & Validation
We collaborate closely with your stakeholders on-site to design solutions, creating prototypes and proof-of-concepts that can be quickly validated within your environment.
4
Implementation & Integration
Our specialists work shoulder-to-shoulder with your team to build, test, and deploy solutions, ensuring seamless integration with your existing systems.
5
Knowledge Transfer & Training
Throughout the on-site engagement, we provide comprehensive training and documentation to ensure your team can effectively use and maintain the solutions.
6
Transition & Ongoing Support
We ensure a smooth handover before concluding the on-site phase, with options for ongoing remote support to address future needs.
Case Studies
Real-world examples of our in-house services helping Indiana businesses.
Personalized Guest Experience
Historic Inn, Brown County, IN
Challenge
A popular historic inn wanted to provide more personalized guest experiences but struggled with tracking individual preferences and local recommendations amid high staff turnover.
Solution
Our embedded specialist worked on-site for 2 months, building an AI system integrated with their booking software to capture guest preferences, suggest local activities, and empower staff with personalized talking points.
Results
- Improved guest satisfaction scores by 18%
- Increased repeat bookings by 12%
- Reduced staff training time for local recommendations by 50%
- Enabled consistent, personalized service despite staff changes
AI Diagnostic Assistant
Independent Auto Repair Shop, Seymour, IN
Challenge
A long-established auto shop needed to capture and scale the owner's diagnostic expertise to keep up with increasingly complex vehicle systems.
Solution
We spent 6 weeks on-site working with the owner and mechanics to build a custom AI assistant trained on past repair logs and troubleshooting know-how, providing suggested diagnoses based on symptoms and sensor data.
Results
- Reduced average diagnostic time for complex issues by 30%
- Improved accuracy of initial diagnoses by 25%
- Captured valuable diagnostic knowledge from the senior owner
- Enhanced younger mechanics' troubleshooting confidence
Streamlined Claims Processing
Local Insurance Agency, Franklin, IN
Challenge
A growing agency needed to streamline claims intake and assessment to handle increased volume while maintaining accuracy and preventing fraud.
Solution
LEGACY AI delivered on-site workshops and implemented an AI tool that extracts key information, flags inconsistencies, and prioritizes urgent claims based on learned patterns.
Results
- Reduced average claim intake time by 40%
- Improved detection of potentially fraudulent claims by 20%
- Freed up agent time for complex client interactions
- Ensured consistent initial assessment across all agents
Predictive Crop Management
Family Orchard, Martinsville, IN
Challenge
A multi-generational orchard wanted to blend data-driven insights with their farming intuition to optimize yield and mitigate weather and pest risks.
Solution
We deployed an on-site AI system integrating weather data, soil sensors, and historical yields to deliver predictive alerts for irrigation, pest outbreaks, and harvest timing.
Results
- Improved water usage efficiency by 15%
- Reduced crop loss due to pest outbreaks by 10%
- Validated family expertise with data-backed insights
- Created a digital knowledge base for future generations
Need us on-site?
Tell us where you are and what's broken. If we can fix it faster in person than on a video call, we show up in person.